General conditions

  • The prices are per person/day for a stay of at least 5 days, including a plentiful breakfast buffet with organic products (from 7.30 - 10.30 am) and a 5 course evening meal with a choice (from 6.30 - 9 pm). We ask you to dress correctly for dinner.
  • We charge at least 3 days room fee, without board, by earlier departure or non-arrival.
  • For stays of less than 4 days we surcharge 5 % and of less than 3 days 10 % of surcharge.
  • Local Tax: we charge € 1,90 a person a night. Children and adolescents under 14 years of age are exempt from levy. The local tax is payable upon departure and is listed separately on the invoice.
  • There is a reduction of € 12,00 per person/day off the half board price for bed and breakfast.
  • Price reduction of 10% off the half board price for the 3rd adult, or each further adult, sharing the same room. Parking-space in our underground garage € 10,00 per day.
  • Surcharge of 35% up to 75% per day for single occupancy of a double room.
  • Rooms can be occupied after 2 pm. Please vacate your room before 11 am on day of departure.
  • If you are going to arrive after 6 pm, please inform us.
  • Pets are not allowed. 
  • To confirm a booking we require a deposit (caparra) from € 250,00 to € 500,00 per room. You can pay by credit card through our homepage by clicking on pay.
  • Your credit card number and expiry date are enough for us as safety for your reservation. In the case of non-arrival or earlier departure, we will charge at least 3 days room fee, without board, to your card.
  • You can pay in cash (up to € 2.999,99) with Euros. We also accept Visa, Maestro, Mastercard, Amex.
  • Gift vouchers are valid for a maximum of 12 months.
  • Our TIP: travel insurance will cover you for cancellation costs and can be bought from all travel agents or by internet.
  • Our cancellation policy:
    The right of withdrawal as laid down in the Consumers' Code (notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005, Consumers' Code) is not contemplated – however, we are willing to apply the following conditions for withdrawal:
    - Every room cancelled 30 days before arrival is subject to a charge of € 250,00 - € 500,00
    - Cancellations up to 7 days before arrival are subject to payment of 70% of the full stay
    - Cancellations under 7 days before arrival are subject to payment of 80% of the full stay
    - Early departures incur in the payment of the full amount of the reservation
    - In case of non-arrival 100%
  • Gift vouchers are valid for a maximum of 12 months and not negotiable.
  • Reduction for children: Sharing the same room with parents (per day/half board):
    - up to 3 years old: free
    - up to 6 years old: € 32,00
    - up to 10 years old: € 42,00
    - up to 15 years old: € 52,00
    - up to 18 years old: € 62,00
Trip cancellation insurance